Case Studies
Case Study # 1 – Belize Island Resort
(2006 - Current)
- Initiative: To increase website traffic and resort sales revenue while reducing paid web advertising & overall marketing budget.
- Strategy: Maximize sales performance through management and analyze costs to reduce marketing costs.
- Analysis of web advertising and overall marketing budget and active management of all initiatives for maximum production.
- Constant web site updating and improvement to increase content quality and improve search engine position.
- Development and execution of proactive sales campaigns to specific target markets (groups).
- Comprehensive sales plan developed, implemented and measured involving ownership, Belize staff and US sales team.
- 2007 Results:
- Web site visits increased 23.7% from the prior year.
- Paid advertising costs decreased by 41.3% from 2006.
- Overall marketing budget reduced over 30%
- Converted 67% of leads into sales.
- 2008 Results:
- ERM-led sales team achieved 105+% of 2008 sales goal.
- 8% increase in sales over previous year.
Case Study #2 – Costa Rica Hotel
(2007)
- Initiative: Increase website traffic and convert a higher % of sales.
- Strategy: Cost-effective web marketing
- ERM purchased high-traffic keywords at below-market cost
- ERM re-wrote entire web site using keyword-rich copy, proper grammar and best search engine optimization practices.
- Utilized database created and managed by ERM to conduct e-mail promotions.
- ERM created packages including activities & transfers.
- 2007 Results:
- Increase in sales leads of over 10%
- PPC campaign drove 4,000+ new visitors to web site for $200 USD.
- Closed 57% of available room inquiries in competitve market.
- ERM purchased high traffic keywords at below market cost.
- ERM re-wrote the entire site using keyword-rich copy, correct English grammar and best search engine optimization practices.
Case Study #3 – Costa Rica Vacation Rentals
(2007 - Present)
- Initiative: To increase revenue from Vacation Rentals at Guanacaste, Costa Rica resort
- Strategy:
- Provide strong customer service to prospective clients by providing dedicated US salesperson answering all North American rental inquiries via phone and e-mail.
- Increase the information flow to propective customers through phone conversations, e-mails, web links, activities descriptions, pictures and more.
- Create/manage effective PPC campaign on a tight budget.
- Increase margin and revenue through increasing activity, transfer and package sales.
- 2008 Results:
- Vacation rentals sales volume increased 40% in 2008.
- Activitiy sales increased due to Activity Descriptions and pricing being sent to each customer.
- Length of stay increased in 2008.
- ERM drove 10% of all website traffic to major resort web site.
- ERM sold over $150,000 in Villa and Home Rentals for client.
- Future Initiatives:
- EagleRay Marketing has designed vacation packages specifically targeting specific target markets.
- Pro-Active group marketing to targeted groups and associations to increase sales volume.
